為節省處理時間，請盡量詳述您的問題內容，並附上設備型號、操作步驟、發生問題的頁面等錄影或截圖。我們的客服人員收到問題後會儘快處理。
We’ve received your report and will try to solve your issue asap. In order to speed up the process and save your time, we’d like to kindly ask for your –
1. Device name (iPhone, Samsung Galaxy, Sony Xperia, etc)
2. OS name/version (eg. iOS 15, Andriod 11)
3. A screen recording that demonstrates your issue/error
We appreciate your information and will find a solution once we hear back from you. Thank you!
