We’ve received your report and will try to solve your issue asap. In order to speed up the process and save your time, we’d like to kindly ask for your –
1. Device name (iPhone, Samsung Galaxy, Sony Xperia, etc)
2. OS name/version (eg. iOS 15, Andriod 11)
3. A screen recording that demonstrates your issue/error
We appreciate your information and will find a solution once we hear back from you. Thank you!
Please select the proper type for your request. Selecting the right category will help us handle it faster!
If it's an issue related to app operation, please provide the following details to us: OurSong ID, Phone model and phone operation system, Operating screenshots or screen recording