FAQ
Creators and Projects
- Who are Creators?
- Which countries are OurSong available in?
- How do I become a Creator?
- What is a project?
- What is a Story?
- How can I listen to projects on OurSong?
Song Shares and Exclusives
- What are Song Shares?
- How do I get Song Shares?
- How much is a Song Share, and how may Song Shares will be available for a project?
- Where is my Song Share? I've just brought one, but it's not showing up in my Collection.
- Can I sell my Song Shares or send them to a friend?
- How long can I keep my Song Shares?
Your Collection
- What is my Collection?
- What does the red dot on my Song Share mean?
- What is my "Collection address"?
- Why does my Collection need a recovery phrase?
- What happens if I lose the Recovery Phrase to my Collection?
- I don't remember backing up my recovery phrases. What can I do?
Purchases and Payments
- What is OurCoin?
- How can I get OurCoin?
- How many OurCoin do I need to get started?
- Where does my OurCoin go when I purchase a Song Share from a Creator during a initial sale?
- Is there any extra charges when I purchase a Song Share?
- I purchased OurCoin, but it didn't show up in my account.
Managing Your Account
- Could I check out other user's Collections?
- Do I have a profile page?
- Can I log in to OurSong on a mobile device?
- Can I log in to OurSong on my PC?
- Can I change my email and username?
- I have a problem logging in to my OurSong account.