FAQ
Creators and Projects
- Who are Creators?
- Which countries are OurSong available in?
- How do I become a Creator?
- What is a project?
- What is a Story?
- How can I listen to projects on OurSong?
Cards and Exclusives
- What are Cards?
- How do I get Cards?
- How much is a Card, and how may Cards will be available for a project?
- Where is my Card? I've just brought one, but it's not showing up in my Collection.
- Can I sell my Cards or send them to a friend?
- How long can I keep my Cards?
VIP groups and Private Messages
Your Collection
- What is my Collection?
- What does the red dot on my Card mean?
- What is my "Collection address"?
- Why does my Collection need a recovery phrase?
- What happens if I lose the Recovery Phrase to my Collection?
- I don't remember backing up my recovery phrases. What can I do?
Purchases and Payments
- As a creator, what are my expenses for using OurSong?
- What is OurCoin?
- How can I get OurCoin?
- How many OurCoin do I need to get started?
- Where does my OurCoin go when I purchase a Card from a Creator during a initial sale?
- Is there any extra charges when I purchase a Card?
Managing Your Account
- Could I check out other user's Collections?
- Do I have a profile page?
- Can I log in to OurSong on a mobile device?
- Can I log in to OurSong on my PC?
- Can I change my email and username?
- I have a problem logging in to my OurSong account.