If you are unable to receive SMS verification codes, we’d suggest you to:
- Make sure you have a strong cell phone signal.
- Make sure your phone has enough space to receive new messages.
- Ensure that you don’t have any SMS filtering services which may be blocking any incoming messages.
- Double-check that SMS messaging is enabled on your phone.
If you have followed the steps above and still cannot receive SMS verification codes, please try restarting your mobile phone.
If you are still unsuccessful in receiving texts from us, please contact us within the OurSong app.