You'll need to complete KYC level 2 if you want to withdraw your OSD balance, or hold more than 2000 OSD, etc. Please note that every KYC application could take up to 10 working days. KYC is designed to prevent money laundering (AML; Anti-Money Laundering), financial fraud, identity theft, etc. KYC not only protects the platform, but also provides additional security for each user's account.
KYC Level 2 is required if you want to do any of the following on OurSong:
- Withdrawals: OSD withdrawals of unlimited amounts
- Total inflow of more than 2000 OSD (USD), i.e. deposits and revenue from NFT sales
- Deposit through all channels available in-App
Steps on Your OurSong App
1. Go to "Settings"
2. Go to "Profile"
3. Go to "Identity Verification" > "Know Your Customer Level 2(KYC Level 2)", fill in your personal information, and upload relevant documents to proceed.
- Please note that every KYC application can take up to 7-10 working days, depending on the KYC authority's workload.
- Please do not leave any blanks while applying for KYC level 2. Leaving blanks in your application will result in application failure and will increase the time to process.
- The process is handled by the KYC authority and OurSong will not save any information / documents provided by users.