You've created NFTs, rocked the market, and made your sales. Now it's time to cash out.
- First, go to your Wallet by tapping on the bottom right corner
- Check on your Balances and tap Sell under OurSong Dollar (OSD)
- Select the currency you'd like to withdraw in (Currently, only USD Coin (USDC) is supported)
- Prepare an ERC20 or SPL address to withdraw into
- *PLEASE make sure your address is valid to receive USDC via ERC20 or SPL in fear of lost funds*
- Type in the Amount you'd like to withdraw
- Select your Withdraw Method (Ethereum/ERC20 OR Solana/SPL)
- Type/Paste your address
- Tap Send Code and type in your Email Verification code
- Confirm the total amount you will receive after Gas fees
- Tap Withdraw
Alternatively, you may also choose to Withdraw in ETH.
- Got to Settings -- Select Withdraw Ethereum
- Enter your wallet address to complete the process.
Withdraw OSD to bank account (fiat currency):
Refer to how to withdraw OSD to fiat currency
How long does it take to withdraw?
up to 3 working days
Why does it take time to withdraw?
Withdrawal takes time due to operational adjustment, it can take up to 3 working days.
Where can I check the withdrawal status?
You may review the status under the wallet transaction record, status as below:
Withdrawal has not approved = reject
Withdrawal not approved and refunded to account = refunded
Withdrawal in review = pending
Withdrawal approved and not yet completed withdrawal = pending
Withdrawal completed = success
What if I got rejected on my withdrawal?
You should receive an email showing the reasons of rejection, and the list of documents you should provide in order to proceed.